14 NIGHT Comfort Guarantee
‘14 Night Comfort Exchange Guarantee’
provides customers with peace of mind when purchasing a new mattress. Where a customer is dissatisfied with the comfort level of their new mattress, they can exchange it*
*Terms and Conditions
-
The guarantee is limited to one exchange per original purchase.
-
The mattress needs to be slept on for a minimum of 5 nights (to allow your body to adjust to the new mattress) and a maximum of 14 nights from the date the mattress was delivered. No exceptions are allowed.
-
A mattress that is damaged or soiled in any way, will be exempt from the 14-night comfort exchange guarantee. Therefore, we strongly recommend that a waterproof mattress protector be used on the mattress at all times.
-
The current sale price will be applied to the replacement mattress (less the amount of the original mattress purchase).
-
No refund will be given if the replacement mattress is of lesser value than the original mattress purchase price.
-
Since the original mattress purchase is no longer wanted a 10% cancellation fee (of the mattress portion of the sale) and a pick-up fee of $99 will be charged to customers for the comfort exchange service. Other locations please contact store for pricing.
-
This policy does not apply to sales of floor stock or ‘clearance’ mattresses.
-
Does not include warranty issues.
-
The owner or manager of ‘Beds Beds Beds’ will have absolute discretion as to the application of these terms and conditions.